Refund policy

Return Policy

We offer a 30-day return policy. You have 30 days from the date of receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

• Your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging.
• A receipt or proof of purchase is required.

To start a return, please contact us at trulyblessedmedia1@gmail.com. Returns must be sent to the following address: P.O. Box 1762, Concord, NH 03302

If your return is accepted, we’ll provide you with a return shipping label and instructions on how to send your package. Items sent back without first requesting a return will not be accepted.

For any questions about returns, feel free to email us at trulyblessedmedia1@gmail.com.

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Damages and Issues

Inspect your order upon arrival and contact us immediately if:

• The item is defective or damaged.
• You received the wrong item.

This allows us to evaluate and resolve the issue promptly.

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Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Custom products (e.g., personalized items, special orders).

If you have questions about whether your item is eligible for return, please reach out to us.

Note: Sale items and gift cards are non-returnable.

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Exchanges

To ensure you get the product you want, we recommend:

1. Returning the item you have.
2. Placing a new order once your return is accepted.

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European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. Items must still meet the return eligibility requirements:

• Unworn, unused, with tags, and in the original packaging.
• Proof of purchase is required.

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Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed back to your original payment method within 10 business days.

Please note: It may take additional time for your bank or credit card company to process and post the refund.

If it’s been more than 15 business days since your refund was approved, contact us at trulyblessedmedia1@gmail.com.